For popular workshops and seminars please see our list of common courses. Access (SCS) Consulting Services realizes that not all staff, volunteers and third party representatives require the same type of training. All courses, seminars, workshops and lectures can be customized to suit the audience. Just ask; just don’t ask to do it in one word or less. Customer Service Standards training is serious and to reach compliance there are minimum requirements. The course also includes a component on interacting with people with disabilities.
You decide about audience participation and testing. Access (SCS) Consulting
has a variety of methods to keep the room lively and everyone learning.
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